Privacy Policy for Kouolapono.com

1. Introduction

Welcome to Kouolapono.com! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or make purchases from our online store.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Details: Credit card information, billing address, and transaction history.
  • Account Information: Usernames, passwords, and preferences.
  • Communication Data: Correspondence with customer support or inquiries.

2.2 Non-Personal Information

We also collect non-personal information such as:

  • Cookies: Information about your browsing behavior, preferences, and interactions with our website.
  • Device Information: IP address, browser type, operating system, and device identifiers.

3. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To fulfill orders, process payments, and deliver products.
  • Customer Support: To address inquiries, resolve issues, and provide assistance.
  • Marketing and Communication: To send promotional emails, newsletters, and updates (you can opt-out at any time).
  • Improving User Experience: Analyzing website traffic, enhancing functionality, and personalizing content.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

  • Service Providers: Payment processors, shipping companies, and IT service providers.
  • Legal Compliance: When required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We take reasonable measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is entirely secure.

6. Your Rights

You have the right to:

  • Access: Request access to your personal information.
  • Correction: Update or correct inaccuracies in your data.
  • Deletion: Request deletion of your account and data.
  • Opt-Out: Unsubscribe from marketing communications.

7. Changes to this Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at kouolapono@gmail.com.